Contact Us

 

1. If you have any questions regarding placing orders, shipment issues, inventory availability and all operation related issues, please contact our sales representative. Please include the part number in your inquiry. Email address: sales@gwsus.com or call us (909) 332-2929.
2. We are open Monday-Thursday 10:00am-5:00pm PST. Our office is closed for the all major holidays. Please allow up to 48 hours to receive a response during weekends and holidays.
3. We recommend the buyer to contact us through e-mail, as it is more convenient and keeps a record on our server.
4. If you have any problems with your order, shipment, return/exchange, defective and/or damaged item, please contact us first to resolve the issue. Our customer service support team is here to work out any problems with the customer in the most efficient and effective manner.
5. All tracking numbers will be provided within 48 hours of receiving payment (longer for weekends and holidays). Tracking numbers can also be found in your account history once the item has been shipped.
6. Customer satisfaction is our goal. If you have any questions regarding dealership inquiry, production information, technical support, RMA and all general information, simply contact us or email us at service@gwsus.com and let us resolve the problem.
7. For more information or tech support please call us at (909) 332-2929 during business hours or email us at anytime.

 

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Phone: (909)332-2929 | (909)946-7676
Email: service@gwsus.com | marketing@gwsus.com
Web: www.gwsus.com

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